Services

One local partner for getting work done in rural Alaska

We connect you with local Hands—skilled workers who already live in the community. From technical work to day labor, documentation to research, we're already there—and most clients spend 80–90% less than flying in outside workers.

How it works

Three simple steps from request to results.

1

Detail your needs

Tell us your location and what you need done on our platform. We match you with the right local Hand.

2

A Hand responds fast

A skilled Hand accepts the assignment, often within hours, equipped and ready for the job.

3

Get results, often same day

Live video connects the Hand with your experts for guidance. Results documented and delivered — same day in most cases.

Our services

Every job is different — tell us what you need and we'll put together a quote.

Most popular

Hands-On Service

Your on-site troubleshooter — live video diagnostics, power cycling, basic component swaps, and guided tasks for low-to-medium liability systems.

  • Live video call support
  • Basic troubleshooting & resets
  • Client-provided component replacement

Remote Eyes Assessment

Eyes on the ground — professional visual inspection with high-quality photos and video for site condition assessments, audits, and pre/post-work verification.

  • High-resolution photos & video
  • Ideal for pre/post-work & audits
  • Volume discounts for scheduled visits

Add-ons & enhancements

Local Guide Service

Local support for your fly-in teams — airport pickup/drop-off, in-village transportation, equipment help, and on-site coordination.

Transportation Solutions

Access to challenging sites via ATV, snowmachine, or boat when a service call requires it.

Pro Kit & Diagnostics

Advanced tools — a remote-control laptop, satellite connectivity, multimeter, network tester, thermal camera, and more.

Our tech advantage

Integrated technology for seamless support

Modern tools for clear communication, efficient service, and thorough documentation.

Live video & POV cameras

  • Real-time video collaboration
  • Point-of-view camera mounts
  • Remote professional guidance

Service platform

  • Streamlined requests & dispatch
  • Real-time progress tracking
  • Direct communication with Hands

Communication tools

  • Secure messaging
  • File sharing
  • Satellite comms (Pro package)

Reporting & documentation

  • Photos & video (Remote Eyes)
  • Detailed service logs
  • Job completion status
Trust & reliability

Our commitment to quality

Our processes are built on trust, reliability, and getting the assignment done right.

Every Hand is vetted & trained

  • Thorough vetting, including reference checks
  • Training on our procedures, safety, and technology
  • Job-specific training, with your guidance

Reliability through redundancy

  • Multiple Hands in each community where we can
  • A dedicated support team
  • Regional backup for peak demand

What we strive for

  • Fast deployment where we have Hands
  • High customer and Hand satisfaction
  • Standing behind the work we do
Our commitment to speed

Response times & coverage

We strive for rapid deployment — often on-site within 24 hours in communities where we have active Hands, and our network is growing every week. Need guaranteed response times for critical sites? about dedicated Hands and custom service-level agreements.

Every job is different — let's talk

Tell us what you need and where, and we'll put together a quote. Most clients spend 80–90% less than flying in outside workers.